Privacy Policy

Timely.Fun website respects your privacy. This Privacy Policy establishes the basis for how we process and protect the personal data of our Users. Please read this document carefully as it contains important information about our practices regarding your personal data.

Last Modified Date: April 22nd, 2024.

1. Who We Are

Welcome to the Timely.Fun website! We are the creators of the largest portal for fun events worldwide. Our goal is to provide you, a fan of fun and travel, with updated information on your favorite destinations, event schedules, and other enjoyable events around the world for you to explore and enjoy to the fullest.

Timely.Fun is an event discovery, promotion and ticketing platform owned and managed by TIME.LY NETWORK INC., a British Columbia corporation with its principal place of business at 850 Harbourside Dr, #105, North Vancouver, BC, Canada, Postal Code V7P 0A3.

2. Definitions

(a) Timely.Fun Platform: Technology platform available to Users, Consumers, Participants, and Organizers, facilitating the creation of event web pages, event research and discovery, ticket sales, event registration, ticket billing, and participant management, accessible at the website www.timely.fun.com and respective social media.

(b) Organizer: Any individual or legal entity that creates their own events, whether a event promoter, concert venue, or event location, and promotes, collects registrations, or sells tickets to Users and Consumers through the Timely.Fun Platform.

(d) Consumer: Anyone who registers for an event or purchases a ticket for an event promoted by an Organizer through the Timely.Fun website, whether the event is paid or free.

(e) Participants: Anyone who enjoys tickets purchased by a Consumer to participate in an event promoted by Organizers through the Timely.Fun website. If a Consumer purchases a ticket in their own name, they are also considered a Participant.

3. Our Privacy Commitment

This Privacy Policy establishes our policy regarding information that may be associated or related to individuals and/or used to identify a natural person (“Personal Data”) collected from our Users or through our Services. Personal data may include names, contact details, user behavior, and banking data. We take the privacy of personal data of our Users seriously and are committed to protecting their personal data, which is a security priority for us.

When you interact with our Services, we may collect information that does not relate to an individual or cannot be used to identify an individual (“Non-Personal Data”). The rules of this Privacy Policy regarding our collection, use, disclosure, transfer, and storage of Personal Data do not apply to Non-Personal Data

4. How We Collect and Use Your Personal Data

4.1 Personal Data We Collect

When you use or interact with us through our Services, we may collect Personal Data.

4.1.1 Information collected from all users:

For all users, we collect personal data when you voluntarily provide us with such information, such as when you sign up for our newsletter, fill out a form on our website, contact us with questions, sign up to access our services, register or purchase tickets for an event, respond to one of our surveys, or browse or use certain parts of the Services. The personal data we may collect includes, but is not limited to, your name, address, email address, and phone number.

When you visit our website or use our Services, we may also automatically collect certain technical data sent to us from the computer, mobile device, and/or browser through which you access the Services (“Automatic Data”). Automatic data includes, but is not limited to, a unique identifier associated with your access device and/or browser (including, for example, your IP address), characteristics about your access device or browser (including, for example, hardware model, operating system, and version), and statistics about your activities on the Services (including, for example, access times, pages viewed, and the pages you visited before navigating to our Services).

We also collect information when you browse our websites and services, including which pages you loaded and which links you clicked. This information is used to help us understand how you are using our websites and services to improve the user experience. Some of this information is collected through Cookies, Pixel Tags, Local Shared Objects, Web Storage, and similar tracking technologies. If you want to learn more about the types of cookies we use, why, and how you can control them, please refer to our Cookie Policy. In some circumstances, we may use browser fingerprinting services, such as Google reCaptcha, to prevent improper automated entries on web forms, ensuring the stability and security of our Site and Applications.

When you register for the Services or otherwise submit Personal Data to us, we may associate other Non-Personal Data (including Non-Personal Data we collect from third parties) with your Personal Data. In this case, we will treat any combined data as your Personal Data until it can no longer be associated with you or used to identify you.

We may also collect or receive Personal Data about you from other sources, such as Organizers, Consumers, Participants, Social Media, publicly available materials, or third parties, such as our marketing and research partners. We use this information to supplement the Personal Data we already hold about you to improve our Services and validate the Personal Data you provide. We may also use third-party services, such as Google Analytics, that collect information about your interaction with our websites and services, allowing us to provide a better user experience.

4.1.2 Information collected from Consumers, Participants, and Organizers:

If you are a Consumer, Participant, or Organizer, we may collect additional personal data. We may also collect or receive personal data, including your name, email address, and other contact information, from third-party websites and marketing partners, your bank, our payment processing partners, and credit reporting agencies.

If you are a Consumer or Participant, we may request your personal or banking information when you register for an event promoted on the Timely.Fun website or contact us with questions or support requests. If you are an Organizer, we may request your personal and banking information when you register an event for promotion or ticket sales on the Timely.Fun website or contact us with questions or support requests. You are not required to provide us with this information, but we may not be able to offer you certain services or features without it.

4.2 How We Use Your Personal Data

We use the Personal Data we collect in accordance with this Privacy Policy and applicable laws. We may use Personal Data as follows:

4.2.1 Specific Purpose If you provide Personal Data for a specific purpose, we may use the Personal Data in connection with the purpose for which it was provided. For example, if you fill out a form on our website or contact us via email, we will use the Personal Data you provided to respond to your inquiry or resolve your issue and will reply to the email address or phone number from which the contact originated.

4.2.2 Access, Use, and Contract Performance If you provide your Personal Data to access or use our Services, we will use your Personal Data for that purpose. For example, if you provide us with your email address to purchase tickets for an event, we will use this email to send you a purchase confirmation and the PDF of your ticket. If you are an Organizer, we will also use your personal data to fulfill our contract with you. This may include: (a) managing your events, event registrations, and ticket sales; (b) providing customer support by assisting in resolving technical support issues or other issues related to the site or Services, whether by email, phone, or otherwise; (c) providing you with more relevant search results for events using our site; (d) requesting feedback or participation in any surveys we are conducting (for which we may engage a third party to assist); (e) billing, transaction processing, and sending transaction-related information, including confirmations and invoices; (f) sending marketing communications based on your communication preferences; (g) sending notifications, reminders, and event information; and (h) in any other way when we have your consent.

4.2.3 Internal Business Purposes We may use your personal data for internal business purposes, including, without limitation, to help improve the content and functionality of our site or services and to develop new ones, to better understand our users, to enhance the services, to protect against fraud, and to ensure that everyone is using our sites and services fairly and in accordance with our Consumer Event Terms of Use and Organizer Event Terms of Use.

4.2.4 Marketing We may use your personal data for marketing purposes, including, without limitation, by email, SMS, remarketing, and graphic advertising, as well as through social media and advertisements. We do this to inform you about Timely.Fun site-related services and content that we believe may be of interest to you. You can always opt out of receiving our electronic communications.

4.3 How We Disclose and Share Personal Data

Timely.Fun does not engage in the business of selling Personal Data. We consider this information a vital part of our relationship with you. Therefore, we will not sell your Personal Data to third parties, including third-party advertisers. We will keep any Personal Data you provide to us confidential and will not disclose it to anyone other than our employees, subcontractors, executives, and Directors. There may be times when we need to disclose, transfer, or share your personal data with certain third parties. We will only disclose your personal data as described below.

4.3.1 Controllers, Subsidiaries, and Affiliates We may share your personal data with parent companies, subsidiaries, and/or affiliates for purposes consistent with this Privacy Policy. Our parent companies, subsidiaries, and affiliates will be required to maintain this Personal Data in accordance with this Policy.

4.3.2 Agents, Consultants, Suppliers, and Service Providers We may share your Personal Data with third parties, such as agents, consultants, suppliers, and service providers who process Personal Data on behalf of the Timely.Fun site to perform certain business-related functions. These organizations provide assistance with billing, payment processing, marketing, database, data analysis, backup and disaster recovery, email service, customer support, technical support, hosting, and other services associated with the site or services. When we hire another company to perform such functions, we may provide them with information, including Personal Data, in connection with the performance of such functions.

4.3.3 Organizers Additionally, when you, as a Consumer or Participant, register for an event or purchase tickets for an event promoted by an Organizer who is a Timely.Fun client, that client will receive your information. This Organizer may then send you marketing or other communications, which may be subject to their own privacy policy. Timely.Fun is not responsible for the actions of these Organizers regarding your Personal Data.

4.3.4 Facebook, Twitter, and Other Third-Party Connections a. “Like” or “follow” Timely.Fun on social media. Additionally, when you “like” or “follow” Timely.Fun on Facebook, Instagram, Twitter, or any other social media site (to the extent we offer this feature), we may collect some information from you, including your name, email address, and any comments or content you post that is relevant to us. Likewise, we may collect your information if you participate in one of our promotions or send us information through a social network. b. Social Login. If you are an Organizer client of Timely.Fun, you may submit events for promotion by logging into your Timely.Fun account using your Google or Facebook accounts. In this circumstance, we may collect, use, disclose, transfer, and store/retain information related to your account with that third-party service in accordance with this Privacy Policy. For example, if you log into our site using your Google account, we store your name, last name, email, and profile picture, and use them to log in to your Timely.Fun account.

4.3.5 Compliance with Laws and Other Legitimate Business Purposes We may disclose and share your Personal Data when we believe in good faith that disclosure is necessary or required by law or regulation to (a) fulfill a legal obligation; (b) protect, defend, or exercise our rights, interests, or property or those of third parties; (c) prevent or investigate potential wrongdoing in connection with the Services; (d) act in urgent circumstances to protect the personal safety of our users or the public; (e) protect the integrity of the site or service; and (f) protect us from legal liability. We may also disclose your personal data when necessary for other legitimate purposes, as reasonably determined by Timely.Fun.

4.3.6 Business Transfer As we develop our business, we may sell or buy companies or assets. In the event of a corporate sale, merger, reorganization, dissolution, or similar event, Personal Data may be part of the transferred assets. We may also disclose your personal data in the course of due diligence for such an event. You acknowledge and agree that any successor or acquirer of Timely.Fun (or its assets) will continue to have the right to use your Personal Data and other information in accordance with this Privacy Policy.

4.4 How We Store Your Personal Data

We may store Personal Data ourselves, or such information may be stored by third parties to whom we transfer it in accordance with this Privacy Policy. We take reasonable steps to protect the Personal Data collected through the Services against loss, misuse, unauthorized access, disclosure, inadvertent alteration, and destruction. However, no network, server, database, Internet transmission, or email is entirely secure or error-free. Therefore, you should take special care when deciding what information to send us electronically. Keep this in mind when disclosing any Personal Data.

4.5 How Long We Retain Your Personal Data

We will retain your Personal Data as long as you are registered to use the services or have a relationship with us and, subsequently, for a period of time for which there is a need to keep it ongoing, in accordance with our internal policies and practices or as permitted or required by applicable laws. After this period, we ensure that it is deleted or anonymized. However, even if we delete your personal data, it may persist in backup or archival media for an additional period of time for legal, tax, and regulatory reasons or for legitimate and legal business purposes.

4.6 International Data Transfers

Your Personal Data may be transferred and processed in different countries from the country in which you reside, such as the United States, where the servers of our data hosting provider are located. This information may then be transferred within the United States or back from the United States to other countries outside your country of residence, depending on the type of information and how it is stored by us. These countries (including the United States) may not necessarily have as comprehensive or protective data protection laws as those you are accustomed to. However, we put safeguards in place to ensure that your Personal Data remains protected when we disclose Personal Data to third parties in another country, including but not limited to transferring data electronically through APIs using HTTPS with encrypted data in REST and using standard contractual clauses when necessary.

5. Your Rights

You have various rights concerning your Personal Data.

5.1 Limit Personal Data You Provide You can browse the Timely.Fun site without providing any Personal Data (except Automatic Data, to the extent considered Personal Data under applicable laws) or by limiting the Personal Data you provide. If you choose not to provide any Personal Data or limit the Personal Data you provide, you may not be able to use certain features of our site or Services. For example, you will not be able to purchase tickets as a Consumer, as your name and email address will be required at checkout.

5.2 Opt-Out of Receiving Electronic Marketing Communications Depending on your communication preferences, we may send you electronic communications for marketing purposes. You can always “opt-out” of receiving these electronic communications by contacting us at info@timely.fun. It may take up to 48 (forty-eight) hours for us to process an opt-out request. Even after you opt-out of receiving all electronic communications, we may retain your Personal Data in accordance with this Privacy Policy; however, we will no longer use it to contact you for marketing purposes.

6. Exclusions

6.1 Personal Data Provided to Third Parties This Privacy Policy does not apply to any Personal Data you provide to another user or visitor to the site through the Services or any other means, including directly to Organizers, or information posted by you in any public area of our site.

6.2 Third-Party Links This Privacy Policy applies only to our Services. The Services may occasionally contain links to and from websites not operated or controlled by us (the “Third-Party Sites”). The policies and procedures described here do not apply to third-party sites. These links do not mean that we endorse or review third-party sites. If you follow a link to any of these sites, please note that these sites have their privacy policies, and we accept no responsibility or liability for these policies. Please check these policies before providing any personal data to these sites.

6.3 Children – Children’s Online Privacy Protection Act We do not intentionally collect Personal Data from children under sixteen (16) years of age. If you are under sixteen (16) years old, do not submit personal data through the Services. We encourage parents and legal guardians to monitor their children’s Internet use and help enforce our Privacy Policy by instructing their children never to provide Personal Data through the Services without their permission. If you have reason to believe that a child under sixteen (16) years old has provided us with Personal Data through the Services, please contact us, and we will do our best to delete that information from our databases.

7. Changes to this Privacy Policy

The Timely.Fun site and our Services may change from time to time. As a result, it may be necessary for us to make changes to this Privacy Policy. We reserve the right, at our sole discretion, to update or modify this Privacy Policy at any time (collectively, “Modifications”). Modifications to this Privacy Policy will be posted on the Site with a change to the “Updated” date at the top of this Privacy Policy. In some cases, Timely.Fun may, but is not required to, provide you with additional notice of such modifications, such as by email or service notifications. Modifications will be effective on the “Updated” date or on any other date as communicated in any other notice to you. We encourage you to review this Policy periodically whenever you access the Services and especially before providing any Personal Data. This Privacy Policy was updated on the date indicated above. Your continued use of the Services after the effectiveness of any Modifications to this Privacy Policy constitutes acceptance of those Modifications. If any modification to this Privacy Policy is not acceptable to you, you should stop accessing, browsing, and using the Services in any other way.

8. How to Contact Us

We prefer to communicate with you via email, as this ensures that you will be connected with the right person and in accordance with regulatory deadlines. Our email is info@timely.fun. If you have a complaint about Timely.Fun’s privacy practices or wish to contact Timely.Fun to submit any legal notice, you can do the following:

All notices, demands, or consents required or permitted under this Privacy Policy